Welcome

Welcome to The Wytham Studio's Etsy Shop.

You will find a selection of our work on sale here, and we will always be happy to answer any of your enquires.
To find our more about The Wytham Studio please visit our website at:
www.thewythamstudio.co.uk

Payments

We accept payment through paypal and Etsy pay. Payment should be received up to five days after the item is brought. If payment is not received within this time then the item will be re-listed.
Cancellations can be made before the item has been shipped, but not after.

Shipping

Items will be packaged appropriately for safe shipping, and will be dispatched within five working days of payment.
Shipping charges reflect the time put into and cost of packaging as well as the postal charge. We may sometimes use recycled packaging (eg. re-used jiffy bags) through a regard for the environment.
A normal, 2nd class postal service will be used, although there is always the option of a 1st Class or a registered service . If you choose this option there will be an extra charge to reflect the difference in the postal cost. For larger items we would recommend a registered service.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

We do not give refunds.
If the buyer is not convinced that the item they received matched our description of it, then we will examine refunds in such circumstances on a case-by-case basis.
We do not accept responsibility for items lost or damaged in the post.

Additional

We will take commissions and special orders and would be happy to discuss these with you.
For any service that is not a straight purchase from the items on sale in our shop then please contact us at admin@thewythamstudio.co.uk or through the e-mail contact for our shop.

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